We accept credit cards, debit cards, and bank transfers to secure your yacht booking. The deposit amount varies depending on the boat, and the remaining payment must be made in cash upon boarding. Contact us for more details and to secure your reservation.

Yes, you can pay a deposit to reserve and settle the remaining balance in cash on the day of the event. The deposit amount varies depending on the boat.

We process payments in your local currency at the time of the transaction. For cash payments, it is necessary to verify the exchange rate and confirm if the owner accepts USD. We recommend making the payment in Mexican pesos (MXN) to avoid conversion variations.

Yes, except for the dock fee, which must be paid in cash upon boarding. Credit card processing fees are only included in bookings made directly through Boatering.

Yes, but only for the amount paid directly to Boatering. If you need an invoice, please let us know in advance to ensure we provide the necessary documentation.

If your payment is not processed correctly, we recommend checking with your bank to ensure it was not blocked or declined. If the issue persists, contact us directly to review your case. Please note that your reservation is not confirmed until the payment is successfully completed.

Yes, but only if the cardholder is attending the excursion. Otherwise, we recommend using a payment method under the traveler’s name to avoid any issues.

There are no hidden fees, but it’s important to consider two additional costs:
• The dock fee, which must be paid in cash upon boarding.
• The booking payment does not cover the total amount; the remaining balance must be settled in cash at the time of embarkation.

We recommend reviewing all payment details before making a reservation.

You must present a valid official ID, and in some cases, the credit card used for the payment for verification. We recommend bringing both documents to avoid any issues.

Free cancellation within 24 hours of booking.
If 100% of the rental has been paid: 50% charge up to 20 days before, 100% within 20 days.
In case of unforeseen circumstances (weather, operational issues), rescheduling or credit is offered. Cancellation and Refund Policy.

We will contact you within 72 hours to confirm your payment. If you have any doubts, you can reach out to us through our contact channels to verify the status of your reservation.

In Cancun, you can rent different types of boats depending on the experience you are looking for:
• Speedboats – Fast and affordable options for short trips or fishing.
• Yachts – Ideal for luxury, comfort, and private events.
• Catamarans – Perfect for large groups and relaxed excursions.
• Coming soon: Sailboats and superyachts – For exclusive experiences and high-end sailing.

Each option offers different amenities and capacities. Check all our vessels in Cancun to find the perfect boat for you.

It depends on the number of people and the experience you are looking for:
• Up to 25 people – A yacht over 40 feet is recommended for greater comfort and exclusivity.
• More than 25 people – A catamaran is the best option due to its spaciousness and stability.
• Exclusive experience – If you seek luxury and privacy, a yacht is the best choice.

Each boat offers different amenities and services.

Yes! You can rent a boat for a few hours or for several days, depending on your needs.
• By the hour – You can choose between 4, 6, or 8 hours for a short trip.
• By the day – Some boats allow overnight stays to enjoy more time at sea.

Each boat has different options, check the available choices or create your personalized experience by contacting Boatering.

It depends on the size and type of boat:
• Speedboats and compact yachts – Up to 12 people.
• Medium-sized yachts – Between 10 and 20 people.
• Catamarans and large yachts – More than 20 people.

Each boat has a capacity limit to ensure safety and comfort

Yes! You can rent a boat for private parties, such as birthdays, weddings, bachelor/bachelorette parties, or corporate events.
The choice of boat depends on the number of people in your group, ensuring it fits within the allowed capacity

Blanquizal – White sand and crystal-clear waters, ideal for nature lovers.
• Playa del Hotel Presidente – A peaceful place to relax and enjoy the sun.
• Sunken Ship – An underwater wreck recommended for experienced swimmers.
• Playa Garrafón – Located in Isla Mujeres, perfect for families looking for tranquility.
• Playa Sur – A secluded destination with serene landscapes and a relaxing atmosphere.
• Playa Norte – A Blue Flag beach, famous for its crystal-clear waters and marine life.

Each destination offers a unique experience in the Mexican Caribbean.

Yes, you can modify your reservation date at least 24 hours in advance, subject to availability. However, last-minute changes are not allowed. We recommend contacting us as soon as possible to manage your request.

If you want to make a last-minute reservation, contact us via WhatsApp and let us know your needs. We will do our best to find the best available options and provide you with a personalized service.

Yes, all our boats include a professional crew and captain. They take care of navigation, safety, and onboard service so you can enjoy your trip without worries. Some boats may include additional staff, such as deckhands or assistants, depending on the type of service.

The main difference between a compact yacht and a luxury yacht lies in size, amenities, and onboard experience:

• Compact yacht: Ideal for small groups, featuring functional and basic spaces. Perfect for short trips or intimate getaways.
• Luxury yacht: Offers more space, elegant design, and exclusive amenities such as luxury cabins and VIP service. Perfect for celebrations and premium experiences at sea.

In Cancun, you can rent different types of yachts depending on your desired experience:

• Exclusive yachts – For those seeking luxury and comfort, with spacious areas, VIP service, and high-end details.
• Casual yachts – Perfect for a relaxed day at sea with friends or family.
• Compact yachts – Smaller, more affordable options, ideal for small groups or romantic getaways.

A yacht rental in Cancun includes:
Professional crew (captain and sailor).
• Fuel (for trips within the designated area).
• Cooler with ice and water.
• Sound system with Bluetooth.
• Some yachts include beers, sodas, and snorkeling equipment. Optional extras such as food and premium beverages are available for an additional cost.

Yes, you can rent a yacht for private events such as birthdays, weddings, bachelor/bachelorette parties, or corporate meetings. We offer decoration, catering, music, and entertainment options to personalize your event at sea.

It depends on the yacht. Most of our boats have bathrooms, and some include showers for extra comfort. Explore our Yacht Rental Catalog in Cancun.

Yes, you can customize the route and duration of your trip. We can adjust the itinerary to visit your preferred destinations or extend your time on board. Contact us to design your personalized experience in Cancún.

Yes, it is possible to rent a yacht for multiple nights and sleep on board, depending on the yacht and availability. Some yachts feature comfortable cabins and all necessary amenities for an overnight stay.

If there is bad weather on your rental day, we can reschedule your reservation based on availability. In some cases, if rescheduling is not possible, a refund will be issued

To make a reservation, you can book directly on our website or contact us via WhatsApp to confirm availability.

Accepted payment methods:
• Credit or debit card
• Bank transfer.

The payment covers the yacht reservation, and the remaining balance is settled in cash upon boarding.

We offer both options:
• Private catamaran – Ideal for groups looking for exclusivity, with personalized routes and tailored service.
• Group excursion – Shared with other passengers, with a fixed itinerary and a more social atmosphere.

A catamaran tour in Cancun generally includes:
• Professional crew (captain and sailor).
• Snorkeling equipment to explore reefs.
• Refreshing drinks (water, soft drinks, and in some cases, open bar).
• Onboard music to enhance the experience.
• Stops at iconic destinations like Isla Mujeres or Playa Norte.

Options may vary depending on the type of experience you choose.

Capacity depends on the size of the catamaran, generally between 15 and 100 people.
Check out our catamaran tours in Cancun.

The duration of a catamaran excursion depends on the type of service:
• Private – 4, 6, or 8 hours, with the possibility of customizing the route.
• Group – Generally between 3 and 7 hours, depending on the destination and included activities.

Yes, most tours include stops at key locations for swimming or snorkeling in reefs and crystal-clear waters. The stops and activities may vary depending on the selected tour or boat.

It depends on the tour. Some excursions include an open bar and snacks, while others offer packages with food and premium beverages at an additional cost. Options vary depending on the catamaran and itinerary. Explore our selection of catamarans and find the perfect option for your sea adventure in our Catamaran Catalog in Cancun.

Yes, you can rent a private catamaran just for your group, with a customized itinerary and exclusive service options. Plan your perfect private catamaran in Cancun—Contact us to create a tailor-made adventure on the sea.

Yes, we can organize themed excursions for weddings, bachelor/bachelorette parties, birthdays, and other special events. We offer decorations, catering, music, and entertainment to personalize your experience.

Yes, we offer sunset catamaran trips in Cancun. It is a perfect experience to enjoy breathtaking views, a relaxed atmosphere, and an unforgettable moment at sea.

You can book through our website or via WhatsApp. We will help you choose the best option based on your group and preferences

If the weather is unfavorable, we will try to reschedule your tour based on availability. In some cases, the trip can still take place, but sea conditions may prevent activities like snorkeling. If rescheduling is not possible, a refund may be issued, depending on the service policies.