Boatering Privacy Policy

At Boatering, we are committed to safeguarding your privacy. This privacy policy outlines how we collect, use, share, and protect your personal data while ensuring compliance with applicable laws, such as the General Data Protection Regulation (GDPR) and other local regulations. Our goal is to provide you with a secure and personalized experience when using our yacht rental services.

Data Controller

Boatering is responsible for managing your personal data and ensuring its protection.

Information We Collect

We collect personal data directly from you and through your interactions with our services. The types of data include:

• Contact Information: Full name, email address, phone number.
• Payment Details: Credit/debit card information, billing details.
• Service-Related Data: Reservations, travel preferences, trip dates.
• Technical and Interaction Data: IP address, browser type, site usage, and navigation history.
• Advertising Data: Preferences and interactions with our marketing campaigns.

How We Use Your Data

Your personal data is used for the following purposes:

1. Service Provision and Reservations:
   • Confirming and updating bookings.
   • Secure payment processing.
2. Improving Your Experience:
   • Personalizing content and recommendations based on your preferences.
   • Offering tailored experiences for your trips.
3. Communication and Support:
   • Contacting you regarding booking changes or updates.
   • Resolving inquiries or technical issues.
4. Advertising Purposes:
   • Sending exclusive promotions, campaigns, and surveys.
   • Creating user profiles for personalized advertising.
5. Legal Compliance:
   • Meeting tax, regulatory, and other legal obligations.

Sharing Your Data

We may share your data with trusted third parties, ensuring they adhere to data protection regulations. These include:

• Service Providers:
  • Payment processors.
  • Yacht operators, crew, and associated destinations.
• Advertising Partners:
  • Platforms such as Google Ads and Facebook Ads for personalized campaigns.
• Legal Authorities:
  • In cases of legal requirements or audits.

We do not sell your personal data to third parties.

Your Rights (ARCO)

As a user, you have the right to:

• Access: Know what data we collect and how it is used.
• Rectification: Request corrections to inaccurate or incomplete information.
• Erasure: Request deletion of your data when no longer necessary.
• Objection: Opt-out of data use for specific purposes, such as direct marketing.

To exercise your rights, contact us at:
Email: privacy@boatering.com
Address: Blvd. Kukulkan, km 5, Cancún, Quintana Roo..

Your request should include:

• Full name and contact information.
• A copy of an official ID.
• A clear description of the right you wish to exercise.

Data Security

We implement advanced measures to protect your data, including:

• SSL encryption for secure transactions.
• Restricted internal access to sensitive information.
• Secure data storage on high-reliability servers.

Use of Cookies and Similar Technologies

We use cookies to:

• Remember your preferences and enhance navigation.
• Personalize ads and content.
• Analyze website performance.

You can disable cookies in your browser settings, although this may limit some functionalities.

Changes to this Policy

We reserve the right to update this privacy policy. Significant changes will be communicated via our website.

Contact Us

For questions or concerns regarding this policy, please contact us at:
Email: contact@boatering.com